Terms of Use

Effective date: 14 October 2026 · Last updated: 14 October 2026

36. Acceptance

These Terms govern the use of CLP's HubSpot-hosted website pages, landing pages and Personal Mastery™ campaign resources to which these Terms are attached or linked.

By accessing or using those pages, visitors agree to use them lawfully and in accordance with these Terms.

These Terms do not replace a separate contract entered into between CLP and a client.

37. Website Operator

The website and campaign are operated by:

Change Leadership Partners (Pty) Ltd

trading as:

Change Leadership Partners (CLP)

Email: hello@changeleadership.co.za
Website: www.changeleadership.co.za
Telephone: +27 83 321 2456
Address: Atrium on 5th, 5th Street, Sandhurst, Sandton, 2196

38. Personal Mastery™ Campaign

Personal Mastery™ is a CLP coaching programme designed around personal awareness, intentional choice, action, learning and transformation.

Campaign pages may provide information about the programme, assessments, coaching, consultations and related resources.

Campaign content is provided to help prospective clients understand the programme and determine whether it may be relevant to them.

Campaign information does not constitute a guarantee of any particular personal, professional, financial or other outcome.

39. Coaching Relationship

Submitting a form, completing an assessment, requesting information or booking an initial conversation does not automatically create a coaching relationship.

A coaching relationship begins only when CLP and the individual have agreed to proceed under the applicable terms.

Where appropriate, a separate coaching agreement, proposal, payment arrangement or other written terms may apply.

Those terms will govern the specific coaching engagement.

40. Assessment and Results

Personal Mastery™ campaign assessments are intended for reflection, awareness and engagement.

Assessment results should not be interpreted as:

medical diagnoses;
psychological diagnoses;
legal advice;
financial advice;
employment decisions;
guarantees of future performance; or
definitive judgments about an individual.

Where a third-party assessment or methodology is used, the applicable third-party terms and intellectual property rights remain relevant.

41. Intellectual Property

CLP owns, or is appropriately authorised to use, the intellectual property contained in its original campaign materials to the extent recognised by applicable law.

This may include:

Personal Mastery™ programme materials;
original frameworks;
written content;
campaign copy;
diagrams;
presentation materials;
assessment structures;
educational resources;
methodologies;
graphics;
logos;
trademarks; and
other original materials.

Public access to campaign content does not transfer ownership of that intellectual property.

42. Permitted Use

Visitors may access campaign materials for their intended personal or business evaluation of CLP's services.

Visitors may not, without appropriate authorisation:

reproduce substantial campaign materials;
commercially exploit CLP materials;
copy proprietary frameworks;
reproduce assessment instruments;
redistribute paid materials;
create derivative commercial products;
represent CLP's work as their own;
remove attribution or rights notices; or
use CLP materials to compete unfairly with CLP.

Nothing in these Terms restricts a right that applicable law expressly provides.

43. Campaign Forms and Submitted Information

Visitors are responsible for ensuring that information submitted through CLP campaign forms is accurate and that they are entitled to provide it.

Individuals should not submit another person's personal information without appropriate authority.

Individuals should not submit confidential information, trade secrets or sensitive information unless the relevant disclosure is necessary, lawful and appropriately authorised.

Personal information will be handled in accordance with Privacy Policy and POPIA Privacy Notice.

44. No Unsolicited Confidential Submissions

Unless CLP expressly agrees otherwise in writing, submitting unsolicited ideas, frameworks, proposals or other confidential material through a campaign form does not create a confidentiality agreement.

Where confidential information is required for a prospective engagement, CLP may establish an appropriate confidentiality process or agreement.

45. Marketing Consent

Submitting information to obtain a resource or assessment does not automatically constitute unrestricted consent to all future marketing.

Where consent is required, it will be obtained in an appropriate manner.

Marketing communications will provide an appropriate unsubscribe mechanism where required.

46. Website and Campaign Availability

CLP may modify, suspend, update or discontinue campaign pages, resources or website features.

CLP does not guarantee uninterrupted availability.

CLP may also update programme information, campaign messaging, assessment functionality and other content as the business develops.

47. Accuracy of Information

CLP seeks to provide accurate and useful information.

However, campaign pages and other website content may change and may not always reflect every detail of a specific coaching engagement.

The applicable proposal, coaching agreement or other written agreement will govern the specific professional relationship.

48. Third-Party Platforms

The campaign may rely on third-party platforms and services, including HubSpot and potentially other services used for assessment, payment, scheduling, communications or related functions.

Those platforms may have their own terms, privacy notices and processing arrangements.

Visitors should review the relevant third-party terms where appropriate.

49. HubSpot

Where HubSpot hosts or supports campaign functionality, use of the relevant technology is also subject to the contractual and legal arrangements between CLP and HubSpot.

HubSpot's terms do not replace these CLP Terms or CLP's responsibilities concerning the lawful collection and use of personal information.

50. Limitation of Liability

To the maximum extent permitted by law, CLP is not responsible for loss arising solely from a visitor's reliance on general campaign information without considering their own circumstances or obtaining appropriate advice where necessary.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

Nothing in these Terms is intended to exclude mandatory rights under South African consumer-protection or other legislation.

Any limitations applicable to an actual coaching engagement will be addressed in the relevant agreement.

51. Consumer Protection

Where the Consumer Protection Act 68 of 2008 applies, its mandatory provisions and consumer rights will apply.

Nothing in these Terms is intended to waive a right that cannot lawfully be waived.

52. Electronic Communications

Electronic communications between CLP and campaign participants may be used for enquiries, campaign administration, marketing where lawful, appointment arrangements and client communications.

Where applicable, electronic contracting and communication will be subject to the Electronic Communications and Transactions Act 25 of 2002 and other relevant legislation.

53. Changes to These Terms

CLP may amend these Terms to reflect:

changes to the Personal Mastery™ campaign;
changes to the website;
changes to HubSpot configuration;
changes to services;
changes to applicable law; or
changes to business practices.

The latest version will be published with its effective date.

54. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Subject to mandatory statutory rights and jurisdictional requirements, disputes may be dealt with by a competent South African court.

55. Contact

For questions regarding these policies, the Personal Mastery™ campaign, privacy, assessments, marketing communications or website use:

Change Leadership Partners (Pty) Ltd
Trading as: Change Leadership Partners (CLP)

Email: hello@changeleadership.co.za
Website: www.changeleadership.co.za
Telephone: +27 83 321 2456
Address: Atrium on 5th, 5th Street, Sandhurst, Sandton, 2196